Adding a new item

  • When I am adding a new item, it doesn't always download properly. Sometimes the corner is broken away. Could someone tell me how to overcome this problem ?

    Thank you


     
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    Topic created: 4 years ago. Answer count: 4.

 

Community topic answers

  • Brilliant! So pleased it's worked for you too :))) 4 years ago
     
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  • Ahh...you're right! I just tried it. Wow, a lot easier than downloading, trimming in Photoshop and downloading to TrendMe. Thanks, this is awesome! :) 4 years ago
     
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  • Hi Noralyn

    Thank you so much for your reply. I have since found that if I cut the background to zero and untick the box, then tick the bottom two boxes, my items come through complete.

    I don't really understand how this works, but I experimented and found there were no broken edges. It seems to have worked each time since - so fingers crossed it continues!

    Thank you again!
    Romilly
    4 years ago
     
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  • Hi. I've had this issue as well sometimes. Some photos have enhanced backgrounds that you cannot see or editing done to the photo to enhance, these enhancements don't always come through on a download. I have photo editing software and can fix them usually there and then download to TrendMe. Noralyn 4 years ago
     
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